Refunds

Draft. This page has not been reviewed yet. The owner and their accountant must check it before it goes live.

The short version

If you buy a key and it is not for you, ask for your money back within 14 days of paying. No reason needed. You also get 30 days of full use before you pay anything, so please try it first.

How to ask

Email [email protected] from the address you bought with, and say whether you paid by PayPal or UPI. For a UPI payment, include the 12-digit UTR.

How you are paid back

• PayPal: refunded to the PayPal account that paid.
• UPI: refunded to the bank account or UPI address that paid. This can take a few working days.
• The refund is the full price you paid. Fees taken by PayPal or your bank, or changes caused by currency conversion, may not come back with it.

What happens to the key

A refunded key may be switched off in a later version of the app. Your history and dictionary stay yours and stay readable.

After 14 days

Write to us anyway if something is wrong, for example the key never arrived or the app does not work on your PC. We will look at it fairly.